Returns & Exchanges
At Birdie & Louie, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn fashion items. If your selection isn't quite right, we are here to help you find the perfect fit or provide a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unworn condition.
Ship It Back
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing